PRIVACY POLICY

This document was last updated September 1, 2017

REPOWER America, Inc. respects the privacy of its users and has created this Privacy Policy to display its commitment to protecting your privacy. This Privacy Policy is intended to explain how we use the information we collect and detail how that information is protected. This Privacy Policy applies to all users of http://repoweramerica.info (also referred to as the website) and does not apply to any other website or offline point of contact between REPOWER America, Inc. and consumers. The use of our website indicates your acceptance of all that is detailed in this privacy notice.

Should you wish to contact us for additional information or questions regarding the Privacy Policy, please feel free to call us toll free at 1-866-676-5279 or send an email to info@repoweramerica.info.

INFORMATION COLLECTION, USE, AND DISCLOSURE

REPOWER America, Inc. may collect both personal and non-personal information through user interaction with the website. An explanation of each type of data that is collected through the website is provided below:

A. Personal Information

The personal information that you provide will be available to REPOWER America, our affiliates, agents, representatives, franchisees and trusted service providers and contractors, as appropriate, to be used for the purposes indicated or inferred at the time you voluntarily provide such personal information. REPOWER America may use your personal information for reasonable and legitimate business purposes, such as, but not limited to, implementing improvements to the REPOWER America website or infrastructure, internal marketing analyses or reviews, or enhancing customer service. By submitting personal information, you grant to REPOWER America a license to use such personal information for the purposes described in this Privacy Policy. Additionally, unless you notify us to the contrary, REPOWER America may use your personal information in the future to provide you with special offers from REPOWER America or its affiliates.

Examples of personal information are as follows:

  1. Information about your computer and about your visits to and use of this website (including but not limited to, your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, or website navigation)
  2. Information relating to any submissions or transactions carried out between you and us on or in relation to this website, including information relating to any inquiries or purchases you make of our goods or services (including general inquiries, customer service information, potential pricing information and service quotes, and personal contact information as submitted to the company);
  3. Information that you provide to us for the purpose of registering with us or having us contact you to purchase our products and services;
  4. Information that you provide to us for the purpose of subscribing to our website services, email notifications, blogs, and/or newsletters;
  5. Any other information that you choose to send to us

B. Non-Personal Information and “Cookies”:

REPOWER America and its affiliates may collect certain personally non-identifiable information (“Non-Personal Information”). Non-Personal Information is anonymous and does not identify you personally. The Non-Personal Information we collect includes, but is not limited to, domain names of your Internet Service Provider, Internet Protocol (IP) addresses, a record of the website pages that you visit, your approximate geographic location and the time of your visits.

In operating the website, REPOWER America or its affiliates may use a standard technology called a “cookie” to collect information about how you use the website. REPOWER America may collect non-personal information from our online visitors, such as the visitor’s type of browser, page hits, number of visits, web pages viewed, operating system and domain names, and may use “cookies” to obtain other non-personal information. “Cookies” are pieces of data sent from a web server to a web browser that enables a web server to identify users that visit a site hosted by that server. REPOWER America website may use cookies in order to identify you to our site so that REPOWER America website can provide more customized information and services to you. In general, if you choose, you can disable the use of cookies by reviewing your browser’s performance and options. The non-personal information we collect enables us to track the total number of visitors to each of our sites in an aggregate form, and is used by REPOWER America to improve and update our sites, products and services. Aggregate (non-personal) information may be shared with third parties.

Please note that by using the REPOWER America website, you grant REPOWER America a perpetual, irrevocable, worldwide, royalty-free, sub-licensable (through multiple users) license to use, reproduce, store, modify, publicly perform, publicly display, distribute and transmit such non-personal information for any purpose, and waive any moral rights and publicity rights in such non-personal information. If visitors send us any comments, suggestions, information, ideas, concepts, knowledge or techniques, REPOWER America and its affiliates are free to use the information worldwide, in perpetuity, without acknowledgement or compensation, for any purpose, including developing, manufacturing or marketing products and/or modifying or improving our web site(s).

C. Non-Personal Information Use:
Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. Although we do our absolute best to protect your information, no system can be completely secure and there is always a chance that your information will not always remain secure. We assume no liability for any damages you may suffer as a result of interception, alteration or misuse of information should a breach in security occur. Given this fact, you should always take great care in handling and disclosing your personal information.

Because Non-Personal Information cannot be used to personally identify you, we may use such information for any lawful purpose. For example, we may use this data to analyze how visitors are using our website and how to improve the user experience. In addition, we reserve the right to share this Non-Personal Information, which does not personally identify you, with third parties, for any purpose. For example, we may want to report in a press release the number of visitors to our website and their average time spent on the website.

D. Personal Information Use:

  1. Website. We may use your Personal Information to customize your website experience to your interests and preferences.
  2. Administrative Purposes. We may use your Personal Information to contact you in the event of a change in the Website’s Terms of Service and/or this Privacy Policy, or to notify you of other administrative matters in connection with the website (e.g., contacting you to facilitate, complete or confirm a transaction)
  3. Fulfillment of Requests. If you provide Personal Information as a result of a request, we may use the Personal Information in connection with the reason for which it was provided. For instance, if you make a request via e-mail, we will use the Personal Information to respond to your request.
  4. Internal Business Purposes. We may also use your Personal Information for our internal business purposes, such as, but not limited to, data analysis, for audits, to help us improve the content and functionality of the website, to better understand our users, to improve our services, to protect against, identify or address fraudulent activities, and provide you with improved customer service, and to generally manage our business.
  5. Marketing. We may use your Personal Information to contact you in the future for marketing and advertising purposes, including but not limited to, informing you about services or events we believe might be of interest to you, to develop promotional or marketing materials and provide those materials to you, and to display content and advertising on the website that we believe might be of relevance to you.

E. Disclosure of Information
Because Non-Personal Information cannot be used to personally identify you, we may use such information for any lawful purpose. We reserve the right to share this Non-Personal Information which does not personally identify you, with third parties, for any purpose. For example we may want to report in a press release the number of visitors to our website and their average time spent on the website.

Related Third Parties and Affiliates. We may share your Personal Information with our related third parties and/or affiliates for the purpose of serving you. We take reasonable steps to ensure these third parties treat Personal Information in a manner comparable to how we do. We may also disclose your Personal Information if required to do so by law (including, but not limited to, responding to a subpoena or request from law enforcement, court or government agency) or if we believe that such action is necessary to comply with a legal obligation, to protect and defend the rights or property of REPOWER America, Inc., to act in urgent circumstances to protect the personal safety of users of the Website or the public, or to protect against legal liability. REPOWER America or its affiliates may also disclose your Personal Information in connection with a substantial corporate transaction, such as the reorganization or sale of our business, a divestiture, merger, consolidation or asset sale, or in the unlikely event of bankruptcy.

THIRD PARTIES

REPOWER America, Inc., and its affiliates, are not responsible for the privacy policies or practices of third parties or third party websites. REPOWER America, Inc. may contain links to third-party Internet websites, which are not owned or operated by REPOWER America, Inc. We provide such links only as a convenience, and the inclusion of a link on the Website does not imply endorsement of the linked website by REPOWER America, Inc. If you provide any Personal Information through any such third-party website, the Personal Information you provide will be collected by, and controlled by the privacy policy of, that third party. REPOWER America is not responsible for the privacy practices or the content of such third-party websites, including such websites’ use of any Personal Information that you provide to them. We recommend that you review the privacy policies of those websites before providing them with your Personal Information.

In some cases, access to certain products and services may require the provision of personal information to a third party. The third party’s use of such information is governed by that party’s privacy policy. REPOWER America may disclose relevant information about our customers to our contractors in order for them to provide specific services for REPOWER America. REPOWER America contractors are bound to keep all personal information they process confidential.

Finally, REPOWER America may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law; (b) comply with the order of a competent judicial authority in any jurisdiction; (c) comply with legal process served on REPOWER America; (d) protect and defend the rights or property of REPOWER America; or (e) act in urgent circumstances to protect the personal safety of users of REPOWER America products or the public at large.

SECURITY

REPOWER America employs technical precautions and organizational care to prevent the loss, misuse or alteration of your personal information. To ensure security and care of personal information you provide to us, REPOWER America attempts to take utmost care and security to ensure your privacy, as outlined in this notice.

Electronic transactions entered into via the website will be protected by encryption technology and, additionally, all personal information you provide to us is stored on secure password and firewall-protected servers. REPOWER America is committed to protecting your personal information.

The following controls are used by REPOWER America to protect your personal information:

  • Use of secure connections using SSL to safeguard information when transmitted from your Web browser to REPOWER America;
  • Use of security controls to restrict access to databases housing personally identifying information
  • Use of encryption for sensitive personal information, such as credit card numbers and user names;
  • Limited employee access to databases containing personal information and confidentiality requirements imposed upon employees who do; and
  • Subcontractors bound by contractual, technical and organizational measures.

COMMUNICATION OPT-OUT POLICY OR INFORMATION CORRECTION

Should you choose to no longer receive future communications from us, or should you wish to simply correct information submitted to REPOWER America, you can contact the company via telephone or email as referenced below.

REPOWER America may be required to contact you in the event of a change in the Website’s Terms of Service and/or this Privacy Policy, or to notify you of other administrative matters in connection with the Website (e.g., contacting you to facilitate, complete or confirm a transaction). Because this information may be important to your use of the Website, you may not have the option to opt out of receiving such communications.

AGE RESTRICTIONS

The Website is not intended for the use by individuals under the age of thirteen (13) and we do not knowingly collect Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through the Website. If REPOWER America, Inc. determines that it has collected personal information of children under the age of 13, REPOWER America, Inc. will immediately delete such information. We encourage parents and guardians to monitor their child’s use of our website to ensure they are not providing Personal Information.
REPOWER America may be required to contact you in the event of a change in the Website’s Terms of Service and/or this Privacy Policy, or to notify you of other administrative matters in connection with the Website (e.g., contacting you to facilitate, complete or confirm a transaction). Because this information may be important to your use of the Website, you may not have the option to opt out of receiving such communications.

CONTACT REPOWER AMERICA

Should you have any questions or wish to opt-out of receiving future communications from REPOWER America, please contact one of our customer service representatives at 1-866-676-5279 (Monday-Friday, 8am-5 PM Pacific Time) or email info@repoweramerica.info

You may also contact our corporate headquarters by writing to:
580 2nd Street, Oakland, CA 94607